With our comprehensive performance spectrum, we relieve you as manufacturer or supplier from any end-point customer care and also support you throughout Europe so that you can provide a perfect after-sales service.
Our logistics center in Erlensee provides the opportunity for storing, testing, and configuring your complete servicing of several thousand units per month. At the same time, in-house repairs and the screening of defective parts are carried out here.
Here are a small insight and examples of our services in the logistics sector:
Competent telephone support is particularly important for products that contain modern technology. Since we use technically qualified personnel, we are capable of solving complex problems with a "first call solution rate" i.e. directly resolve the issue with the first call.
Of course, we can also provide separate support numbers for each European country and we are available daily, including the weekend, in different languages for your customers.
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